Microsoft Dynamics Overview
Microsoft Dynamics 365 is a suite of cloud-based business applications designed to help organizations manage various aspects of their operations, including customer engagement, sales, marketing, field service, finance, operations, human resources, and more. It combines enterprise resource planning (ERP) and customer relationship management (CRM) capabilities into a unified platform, allowing organizations to streamline their processes, gain insights, and improve decision-making.
Key Features
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Dynamics 365 Marketing
- Dynamics 365 Field Service
- Dynamics 365 Finance
- Dynamics 365 Supply Chain Management
- Dynamics 365 Human Resources
- Dynamics 365 Commerce
- Dynamics 365 Business Central
- Dynamics 365 Project Service Automation
- Dynamics 365 AI